How to add an AI chatbot to Joomla
On Joomla, a chat widget is installed through The template's index.php. Requires clearing the cache. Self-hosted, so no plan gate.
Where it goes
The template's index.php
Availability: Self-hosted, so no plan gate.
Adding the chatbot to Joomla
- 1
Open System, then Site Templates, and choose your active template.
- 2
Open index.php.
- 3
Paste the snippet before the closing </body> tag and save.
- 4
Clear the cache from System → Clear Cache.
- 5
Requires clearing the cache.
The snippet you paste
<script src="https://rubyrep.com/rubyrep.js" data-rubyrep="rr_your_public_key" defer></script>Your own key replaces rr_your_public_key — you get it after training RubyRep on your site.
Worth knowing on Joomla
Template updates overwrite index.php — keep a copy of the snippet.
Some templates ship a custom code field in their own settings, which survives updates.
Joomla questions
- Where does the code go on Joomla?
- The template's index.php. Requires clearing the cache.
- Do I need a paid Joomla plan?
- Self-hosted, so no plan gate.
- Will a Joomla update remove it?
- Template updates overwrite index.php — keep a copy of the snippet.
- Does it slow Joomla down?
- No measurable effect. The snippet is deferred, so it loads after your page has rendered, and the chat interface itself is only fetched when a visitor opens it.
Related
term
What is a website chatbot?
The term covers two very different things. Older chatbots follow scripts and break the moment a visitor phrases something unexpectedly. Modern ones retrieve from a business's own content and generate an answer, which handles arbitrary phrasing.
term
What is AI customer service?
AI customer service means answering customer questions with a language model rather than a person. The useful implementations are grounded in a specific business's own content; the poor ones let a general model improvise, which produces confident answers that are wrong.
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Get your snippet.
Enter your Joomla site and RubyRep reads it, builds your representative, and hands you the exact line to paste.
Using something else? See all platforms.