Questions

What your customers actually ask

75 questions across 11 industries. Each one is an editorial brief rather than an answer: how customers phrase it, the worry underneath, every element a complete answer needs for your industry, a worked example, and which page should own it.

Why these are per-industry

“Can I get a refund” needs a restocking-fee position in retail, a pro-rata calculation in SaaS, and a cancellation-window statement in education. Same question, materially different answer — which is why each gets its own page rather than one page with a dropdown.

If a question’s completeness checklist would read the same in two industries, it does not get a second page.

Find out which ones your site fails.

RubyRep reads your website and answers from it. The questions it cannot answer are the gaps in your content — and it keeps a list.

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