Free tool
Chatbot ROI calculator
Work out what a chatbot would actually save you, and how long it takes to pay for itself.
Repetitive questions your website already answers.
Hours saved a month
27 hrs
Support cost avoided
$864
Net monthly saving
$765
Payback period
Against the subscription cost only
Under a month
Net annual saving
$9,180
These are estimates from the values you entered, not a measurement of your business. Use your own ticket data where you have it.
Turn your website into an AI representative.
RubyRep learns your whole website and answers your customers on it, 24/7.
Estimates the support cost an AI chatbot would remove, based on your ticket volume, handling time and loaded hourly cost — plus payback period against a monthly subscription.
How it works
- 1
Enter your conversation volume, handling time and loaded hourly cost.
- 2
Set the share of questions a chatbot could realistically answer — conservative is better.
- 3
You get monthly hours saved, cost saved, net saving and payback period.
Questions about this tool
- What deflection rate should I use?
- Start conservative. The honest number depends on how much of your support is repetitive questions your website already answers — for many businesses that's 30–60%, but it's worth checking your own tickets rather than trusting a default.
- Does it account for setup time?
- The payback figure is subscription-only. If setup takes you a day, add that to the payback period yourself.
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