Comparisons
Comparisons
The decisions worth thinking about before you buy anything — including the ones where the answer is that you do not need us.
Approach
AI chatbot vs live chat
AI chat answers instantly from your content; live chat connects a person. The real answer is which questions belong to which — here's how to split them.
Approach
RAG vs fine-tuning
Retrieval puts your documents in front of the model at question time; fine-tuning changes the model's weights. For facts that change, retrieval wins.
Approach
Chatbot vs AI agent
A chatbot answers. An agent acts — calling tools, changing records, taking steps. The distinction decides your security review, not just your feature list.
Approach
FAQ page vs AI search
An FAQ page answers questions in the words its author imagined. AI search answers in the words customers actually use. You want both, for different reasons.
The comparison that matters is your own website.
Point RubyRep at your site and read the answers it gives about your business. That tells you more than any table.