How to add an AI chatbot to Softr
On Softr, a chat widget is installed through Settings → Custom code → Body. Requires publishing. Custom code is gated: Custom code requires a paid plan.
Where it goes
Settings → Custom code → Body
Availability: Custom code requires a paid plan.
Adding the chatbot to Softr
- 1
Open your app, then Settings, then Custom code.
- 2
Paste the snippet into the Body section.
- 3
Save and publish.
- 4
Requires publishing.
The snippet you paste
<script src="https://rubyrep.com/rubyrep.js" data-rubyrep="rr_your_public_key" defer></script>Your own key replaces rr_your_public_key — you get it after training RubyRep on your site.
Worth knowing on Softr
Softr pages are client-rendered; a widget should not assume server-rendered content is present at load.
Page-level custom code is also available if you want the widget on some pages only.
Softr questions
- Where does the code go on Softr?
- Settings → Custom code → Body. Requires publishing.
- Do I need a paid Softr plan?
- Custom code requires a paid plan.
- Will a Softr update remove it?
- Softr pages are client-rendered; a widget should not assume server-rendered content is present at load.
- Does it slow Softr down?
- No measurable effect. The snippet is deferred, so it loads after your page has rendered, and the chat interface itself is only fetched when a visitor opens it.
Related
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What is a website chatbot?
The term covers two very different things. Older chatbots follow scripts and break the moment a visitor phrases something unexpectedly. Modern ones retrieve from a business's own content and generate an answer, which handles arbitrary phrasing.
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What is AI customer service?
AI customer service means answering customer questions with a language model rather than a person. The useful implementations are grounded in a specific business's own content; the poor ones let a general model improvise, which produces confident answers that are wrong.
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Get your snippet.
Enter your Softr site and RubyRep reads it, builds your representative, and hands you the exact line to paste.
Using something else? See all platforms.