AI customer support for agencies
Agencies field two kinds of question: what do you do, and what does it cost. Both are answerable from the site, and both currently interrupt someone senior. RubyRep answers them from your services and case study pages, and doubles as something you can deploy on client sites.
What agencies and studios deal with
Enquiries arrive underqualified, and someone senior spends the first call explaining scope.
Pricing questions get asked before the prospect has read the services page.
Client sites you build have no support layer, and the client asks you to be it.
How RubyRep works for agencies and studios
Prospects arrive at the first call already knowing what you do and roughly what it costs.
Service questions are answered from your case studies and capability pages.
You can offer a trained representative on every client site you ship.
The knowledge comes from pages you already publish:
- Services and capability pages
- Case studies and work pages
- Pricing, engagement models and process pages
- About and team pages
Questions your visitors actually ask
- “What's your typical project size?”
- “Do you work with startups?”
- “How long does a rebrand take?”
- “Do you do retainers or project work?”
- “Which industries have you worked in?”
RubyRep for agencies and studios
- Can we deploy this on client websites?
- Yes — each website gets its own representative, trained on that site and installed with its own snippet. Higher plans cover multiple websites under one account.
- Can we remove RubyRep branding on client sites?
- On the Better and Best plans, yes. The trial and Good plan keep a small "Powered by RubyRep" badge.
- What if a client's site is thin on content?
- Then the representative will be thin too, and it will say so rather than invent. The support score tool is a fast way to check a site before you promise anything.
Related
tool
Website support score
Scores a website on how well it could support customers — and how well an AI representative trained on it would perform. Five dimensions, a total out of 100, and the specific gaps behind the score.
tool
Website chatbot generator
Reads your website and generates a complete chatbot configuration — name, greeting, suggested questions, and sample answers with the pages they came from — so you can see exactly how a chatbot would sound before installing anything.
use case
Turn website questions into qualified enquiries
Most visitors who leave without contacting you had one unanswered question. Answering it on the spot — then offering a booking link at the right moment — converts curiosity into a conversation with your team.
use case
Qualify enquiries before they reach your team
The fastest qualification is honest information, early. When a visitor can find out your minimum project size or which regions you serve without booking a call, the calls you do take are with people who fit.
use case
After-hours support that doesn't lose the lead
The gap between a question and an answer is where interest dies. Answering after-hours questions immediately — and routing the ones you can't answer to a form or booking link — keeps enquiries warm until someone is back at a desk.
use case
Turn website questions into qualified enquiries
Most visitors who leave without contacting you had one unanswered question. Answering it on the spot — then offering a booking link at the right moment — converts curiosity into a conversation with your team.
Give your website an AI representative.
It reads your site and starts answering. Around a minute to find out how good yours would be.