Questions salons and spas get asked
These are the 8 questions salons and spas field most often. Each page below breaks down how customers phrase it, every element a complete answer needs, and which page on your site should own it.
What is your cancellation policy?
4 elements a complete answer needs · belongs on your booking policy or terms page
Do I need a patch test before my appointment?
4 elements a complete answer needs · belongs on your booking requirements or treatment page
What should I expect at my first appointment?
4 elements a complete answer needs · belongs on your new client or first visit page
What happens if I don't like my haircut or color result?
5 elements a complete answer needs · belongs on your service guarantee page
How far ahead do I need to book for a color appointment, especially before an event?
5 elements a complete answer needs · belongs on your booking and scheduling page
Is it safe to get my hair colored while I'm pregnant?
5 elements a complete answer needs · belongs on your client health and safety page
How much should I tip, and does it go to just the stylist?
5 elements a complete answer needs · belongs on your client etiquette page
What if I need to cancel or I'm running late?
5 elements a complete answer needs · belongs on your booking policy page
Which of these does your site answer?
Point RubyRep at your website and ask it all 8. The ones it cannot answer are the ones your customers cannot find either.