Can you accommodate vegan or gluten-free guests?
What catering companies need to publish
Accurate accommodation planning needs enough lead time, and clients need to know it's possible before committing.
How customers actually ask it
The same intent arrives in wording your page probably does not use. All of these mean the same thing:
- “Can you accommodate vegan or gluten-free guests?”
- “dietary restrictions”
- “allergy accommodation”
- “special meal requests”
What a complete answer contains
For catering companies specifically, an answer is only complete when it covers all 4:
- 1
What accommodations are genuinely offered
- 2
How much lead time is needed
- 3
Whether there's extra cost
- 4
How severe allergies are handled differently
A worked example
Illustrative — not a real business
Yes — let us know specific dietary needs (vegan, gluten-free, allergies) at least 2 weeks before your event and we'll build accommodating options into the menu at no extra charge for reasonable numbers. For anything with a severe allergy, flag it specifically so we can also address cross-contamination in prep.
Which page should own it
Dietary accommodation page
What silence costs
Guests with real dietary needs left unaccounted for is a visible, memorable failure at an event that's otherwise going well.
More questions catering companies get
Related
industry
AI customer support for catering companies
Catering billing has an industry-standard mechanic that surprises first-time clients: a final guaranteed headcount is due by a set date, and you're billed for that number even if fewer guests actually show. RubyRep explains this clearly before an event, along with dietary accommodation and menu pricing, so nobody is caught off guard by the invoice.
term
What is AI customer service?
AI customer service means answering customer questions with a language model rather than a person. The useful implementations are grounded in a specific business's own content; the poor ones let a general model improvise, which produces confident answers that are wrong.
term
What is a knowledge base?
Traditionally a knowledge base is a help centre humans read. For AI support it is the source material a representative answers from — which means an ordinary website, well written, can serve as one without a separate help centre.
Does your site answer this already?
Point RubyRep at your website and ask it this exact question. If it cannot answer, neither can your customers.