Questions charities and nonprofits get asked
These are the 9 questions charities and nonprofits field most often. Each page below breaks down how customers phrase it, every element a complete answer needs, and which page on your site should own it.
Can I donate in memory of someone?
5 elements a complete answer needs · belongs on your in-memory giving page
How do I fundraise for you?
5 elements a complete answer needs · belongs on your fundraise for us page
Are you a registered charity?
5 elements a complete answer needs · belongs on your about us or footer, and repeated on the donation page
How will you use my details if I donate?
5 elements a complete answer needs · belongs on your privacy or donation page
Where does my money actually go?
5 elements a complete answer needs · belongs on your where your money goes page
How do I change or cancel my regular gift?
5 elements a complete answer needs · belongs on your manage your donation page
Can you claim Gift Aid on my donation?
5 elements a complete answer needs · belongs on your ways to give page
How can I volunteer?
5 elements a complete answer needs · belongs on your volunteer page
How do I get help from you?
5 elements a complete answer needs · belongs on your get help page, linked prominently from the homepage
Which of these does your site answer?
Point RubyRep at your website and ask it all 9. The ones it cannot answer are the ones your customers cannot find either.