Free tool
Customer support chatbot builder
Build a support-focused chatbot from your website, including how it should hand over to your team.
A support-focused variant: the starter questions lean towards policies, delivery and troubleshooting, and the configuration includes wording for handing a customer to a human.
How it works
- 1
We read your policy, delivery, product and contact pages first — the ones support questions come from.
- 2
We generate support-shaped starter questions rather than marketing ones.
- 3
We include escalation wording for the moments a customer needs a person.
Questions about this tool
- How is this different from the chatbot generator?
- Same engine, different emphasis. This one prioritises policy and troubleshooting content and produces handover wording; the general generator is broader and more marketing-facing.
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use case
24/7 customer support without night shifts
Round-the-clock cover normally means hiring across time zones or outsourcing to a team that doesn't know your business. An AI representative trained on your own website answers the majority of out-of-hours questions correctly, and hands the rest to you in the morning.
use case
Help desk automation that stops at the right line
Help desk tooling is good at moving a request around: routing rules, macros, canned replies, assignment. The answering itself is still manual. The questions worth automating are the ones whose answer is already written down on your site.
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