Free tool
Customer support response generator
Draft a support reply grounded in your website's real policies, not generic filler.
Paste a customer's question and get a support reply written from your website's actual policies — the tone of an email reply rather than a chat message.
How it works
- 1
We read the pages on your site that relate to the question.
- 2
We draft a reply in support-email tone, using only your published information.
- 3
Anything your site doesn't cover is flagged rather than filled in.
Questions about this tool
- Can I use the reply as-is?
- Read it first. It's grounded in your pages, but a reply to a real customer deserves a human glance — especially anything about their specific account or order.
Related tools and reading
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AI answer generator
Enter a website and a customer question, and get the answer as an AI representative trained on that site would give it — with the page it came from, or an honest "not covered".
use case
Answer customer questions from your own content
Answering questions well means answering them from something true. RubyRep retrieves the relevant passages from your site before it writes anything, and cites the page it used, so an answer can always be checked.
tool
AI answer generator
Enter a website and a customer question, and get the answer as an AI representative trained on that site would give it — with the page it came from, or an honest "not covered".