An AI receptionist for your website
Most of what a receptionist repeats all day is already published: opening hours, where to park, what a first visit costs, whether you take a particular insurer. Those are answerable from the website. Booking, rescheduling and anything about a specific person are not.
The problem
The phone rings for questions the website already answers, while the calls that genuinely need a person wait behind them.
How it works
- 1
Practical questions — hours, location, pricing, what to bring, whether you cover a particular need — are answered from your own pages.
- 2
Anything that touches a specific appointment, a specific person's record, or a decision your site does not document is handed to your team or your booking link.
- 3
It never assesses an individual case. Published policy is stated as policy; the rest is a handoff.
What changes
The repetitive calls stop arriving as calls.
Out-of-hours enquiries get a real answer rather than a voicemail prompt.
A clear, stated boundary between answering and advising.
Questions
- Can it book appointments?
- It does not write to a booking system. It answers the questions that come before booking and then hands over to whatever you already use to take the booking.
- Will it give advice about someone's specific situation?
- No. It states published policy and hands off anything requiring an individual judgement — which is the correct behaviour for a receptionist too.
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