Questions law firms get asked
These are the 9 questions law firms field most often. Each page below breaks down how customers phrase it, every element a complete answer needs, and which page on your site should own it.
What happens at the first meeting?
5 elements a complete answer needs · belongs on your getting started or first appointment page
What are disbursements and are they included?
5 elements a complete answer needs · belongs on your fees or cost information page
Can I change solicitors mid-case?
5 elements a complete answer needs · belongs on your getting started or transferring your case page
How often will you update me?
5 elements a complete answer needs · belongs on your how we work or client care page
How much will this cost?
5 elements a complete answer needs · belongs on your fees page, with a published fixed-fee list
Is the first consultation free?
5 elements a complete answer needs · belongs on your contact page
How long will it take?
5 elements a complete answer needs · belongs on your service page for each matter type
Is what I tell you confidential?
5 elements a complete answer needs · belongs on your privacy / how we work page
Do you handle this kind of case?
5 elements a complete answer needs · belongs on your services page, with one page per practice area
Which of these does your site answer?
Point RubyRep at your website and ask it all 9. The ones it cannot answer are the ones your customers cannot find either.