Do you have vegan options?
What restaurants and cafes need to publish
One vegan in a group of six decides where all six eat. This is a disproportionately valuable question to answer well.
How customers actually ask it
The same intent arrives in wording your page probably does not use. All of these mean the same thing:
- “Do you have vegan options?”
- “vegetarian menu”
- “plant based”
- “what can I eat if I am vegan”
- “veggie options”
What a complete answer contains
For restaurants and cafes specifically, an answer is only complete when it covers all 5:
- 1
How many vegan dishes exist across each course, not a vague 'we cater for vegans'
- 2
Whether they are a separate menu or marked on the main one
- 3
Whether the vegan options change seasonally
- 4
Whether dishes can be adapted on request, and which
- 5
An explicit distinction between vegetarian and vegan, which menus routinely blur
A worked example
Illustrative — not a real business
Six vegan dishes across starters, mains and desserts, marked VG on the main menu rather than hidden on a separate one. Four more can be made vegan on request — ask your server. Our vegetarian dishes are marked V and are not all vegan; the two labels mean different things on our menu.
Which page should own it
Menu page
What silence costs
The group's most restricted diner picks the venue. Answering this well wins the whole table.
More questions restaurants and cafes get
Related
term
What is AI customer service?
AI customer service means answering customer questions with a language model rather than a person. The useful implementations are grounded in a specific business's own content; the poor ones let a general model improvise, which produces confident answers that are wrong.
term
What is a knowledge base?
Traditionally a knowledge base is a help centre humans read. For AI support it is the source material a representative answers from — which means an ordinary website, well written, can serve as one without a separate help centre.
use case
Answer customer questions from your own content
Answering questions well means answering them from something true. RubyRep retrieves the relevant passages from your site before it writes anything, and cites the page it used, so an answer can always be checked.
Does your site answer this already?
Point RubyRep at your website and ask it this exact question. If it cannot answer, neither can your customers.