What are the entry requirements?
What schools and course providers need to publish
Applicants self-select out when requirements are unclear, and the ones who self-select out incorrectly are the loss you never see.
How customers actually ask it
The same intent arrives in wording your page probably does not use. All of these mean the same thing:
- “What are the entry requirements?”
- “do I qualify”
- “what grades do I need”
- “prerequisites”
- “can I apply without experience”
What a complete answer contains
For schools and course providers specifically, an answer is only complete when it covers all 5:
- 1
Specific qualifications or grades, per course
- 2
Whether equivalent or international qualifications are accepted, and how they are assessed
- 3
Whether relevant experience can substitute for formal qualifications
- 4
English language requirements with named tests and scores, where relevant
- 5
Who to contact about a borderline case, because those applicants are worth catching
A worked example
Illustrative — not a real business
Three A-levels at grade C or above, including one science subject. International qualifications are assessed individually — send us your transcript. Applicants over 21 with two years of relevant work experience may apply without formal qualifications. IELTS 6.5 with no band below 6.0 for non-native speakers.
Which page should own it
Course page, with an admissions overview
What silence costs
Ambiguous requirements deter qualified applicants and attract unqualified ones, which wastes admissions time in both directions.
More questions schools and course providers get
Related
industry
AI customer support for schools and course providers
Admissions seasons concentrate a year of questions into a few weeks, and they are the same questions every year: entry requirements, deadlines, fees, term dates. RubyRep answers them from your own prospectus and admissions pages, at whatever hour a parent or applicant is actually researching.
term
What is AI customer service?
AI customer service means answering customer questions with a language model rather than a person. The useful implementations are grounded in a specific business's own content; the poor ones let a general model improvise, which produces confident answers that are wrong.
term
What is a knowledge base?
Traditionally a knowledge base is a help centre humans read. For AI support it is the source material a representative answers from — which means an ordinary website, well written, can serve as one without a separate help centre.
Does your site answer this already?
Point RubyRep at your website and ask it this exact question. If it cannot answer, neither can your customers.