Questions estate and letting agencies get asked
These are the 6 questions estate and letting agencies field most often. Each page below breaks down how customers phrase it, every element a complete answer needs, and which page on your site should own it.
What are your fees?
5 elements a complete answer needs · belongs on your fees page
How long will it take to sell?
5 elements a complete answer needs · belongs on your selling guide
Do I need an EPC?
5 elements a complete answer needs · belongs on your selling guide, documents section
How do viewings work?
5 elements a complete answer needs · belongs on your selling and buying guides
How is my deposit protected?
5 elements a complete answer needs · belongs on your tenant information page
Who fixes things in a rented property?
5 elements a complete answer needs · belongs on your tenant handbook
Which of these does your site answer?
Point RubyRep at your website and ask it all 6. The ones it cannot answer are the ones your customers cannot find either.